Privacy Policy

Introduction

RADCOM is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller

What Data We Collect

We may collect the following types of personal data:

Personal Information

Name, email address, phone number, company name, and job title when you contact us or request information about our services.

Technical Data

IP address, browser type, device information, operating system, and referring URLs collected automatically when you visit our website.

Usage Data

Information about how you interact with our website, including pages visited, time spent on pages, and navigation patterns.

How We Use Your Data

We use your personal data for the following purposes:

To provide and maintain our services

To respond to your inquiries and communicate with you

To improve our website and services

To comply with legal obligations

To send you marketing communications (with your consent)

Legal Basis for Processing

We process your personal data based on: (1) Your consent, (2) Performance of a contract, (3) Compliance with legal obligations, or (4) Our legitimate interests in operating and improving our business.

Data Sharing

We do not sell your personal data. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations. We may also disclose your data if required by law or to protect our rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

Right to access your personal data

Right to rectify inaccurate data

Right to erasure ("right to be forgotten")

Right to restrict processing

Right to data portability

Right to object to processing

Right to lodge a complaint with a supervisory authority

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer: